Notice for Australian buyers
📦 Shipping to Australia — What You Need to Know
While Australia has long prohibited the import and sale of nicotine disposable vapes, this ban has proven largely ineffective — with such products still widely available across petrol stations and tobacconists nationwide.
After receiving solid legal advice, we’re confident that Australia’s updated regulations do not apply to our operations, and we will continue shipping orders to Australia.
⚠️ Customs Risk and Your Order
That said, it's important to understand that customs interception is still a possibility. The Australian Border Force (ABF) processes over 2.8 million international parcels daily — making manual inspection of all packages unlikely, but not impossible.
In rare cases, your parcel may be delayed, confiscated, or destroyed, and you might receive a notification letter from customs. Please note:
✅ These rules do NOT criminalise consumers.
❌ No fines or legal charges are expected for personal use or import — the worst case is a lost package.
✅ What We’re Doing to Protect You
To keep things fair and secure for our customers:
We include mandatory freight insurance for all Australian orders.
If your package is intercepted, we will refund or re-ship your order.
If we detect high volumes of customs issues, we’ll immediately switch to a more discreet and reliable logistics channel.
Our goal is to ensure your order reaches you quickly and safely — and we’ll adapt whenever needed to make that happen.
📮 Need help?
If your order is affected, simply reach out to our support team:
📧 [email protected]
Thank you for your trust, and for choosing VapePieoutback.
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